Refund policy

Last updated: 10 October 2026

30-day returns

You have 30 days from the day you receive your order to request a return. To be eligible, items must be unworn and unwashed, with original tags and packaging. For hygiene reasons, shorts and tights that have been worn cannot be returned unless they are faulty.

How to start a return

Email saidsakkaoui3@outlook.com with your order number and the reason for the return. We will confirm whether the return is eligible and send you the return address and instructions. Items sent back without a confirmed return request cannot be accepted.

Faulty, damaged or incorrect items

Inspect your order when it arrives. If an item is faulty, damaged in transit, or is not what you ordered, contact us straight away with photos and we will arrange a replacement or a full refund at no cost to you.

Wrong size

If the size is not right, contact us within 30 days of delivery. We will exchange it for another size, subject to stock, or refund it once the unworn item is back with us.

Refunds

Once your return has been received and checked, we will let you know the outcome. Approved refunds are issued to your original payment method within 14 days of us receiving the item. Your bank or card provider may need additional time to display the credit. Shipping charges paid on the original order are refunded only where the item was faulty, damaged or incorrect, or where the law requires it.

Cancellations and the EU/UK right of withdrawal

You may cancel an order before it is dispatched by emailing us. If you are a consumer in the EU or the UK, you also have a statutory right to withdraw from your purchase within 14 days of receiving it, without giving a reason. This right is in addition to, and does not limit, the 30-day return window described above. Nothing in this policy affects your statutory rights.

Items we cannot accept

Items returned more than 30 days after delivery.
Worn, washed or damaged items, or items without their tags or original packaging, where that damage was not present on arrival.
Opened soft flasks, unless faulty.
Gift cards, if offered.

Return shipping

For faulty, damaged or incorrect items, we cover return shipping. For change-of-mind returns, the cost of returning the item is yours unless we agree otherwise in writing. We recommend a tracked service: until a return reaches us it remains your responsibility.